Amplio HCI / Healthcare Risk Management
Healthcare Risk Management
- Performance Improvement
- In today’s healthcare environment, risk management must infiltrate all aspects of the continuum of care. We use project management, organizational and facilitation skills to help clients achieve their risk management goals. We bring together knowledge and experience to create solutions that maximize the effectiveness and efficiency of people, processes, and technology resources. We seek to bring excellence into every situation, focusing on talents and skills and building from the bottom up.
- We incorporate education into every consulting effort. This includes educating at all levels the key concepts of improvement methodologies, as well as supporting development of a sustainable infrastructure. We empower our clients to exhibit process improvement skill sets by providing customized, in-depth training coupled with relevant real-world examples. Additionally we mentor projects through to successful completion.
- Adverse event management
- Every day, clinical adverse events occur within our health care system, causing physical and psychological harm to one or more patients, their families, staff (including medical staff), the community, and the organization. In the crisis that often emerges, what differentiates organizations, positively or negatively, is their culture of safety; the role of the executive leadership; advanced planning for such an event; the balanced prioritization of the needs of the patient, family, staff, and organization; and how actions immediately and over time bring empathy, support, resolution, learning, and improvement. The risks of not responding to these adverse events in a timely and effective manner are significant, and include loss of trust, absence of healing, the sending of mixed messages about what is really important to the organization, increased likelihood of regulatory action or lawsuits, and challenges by the media. Our consultants can assist your organization in managing these events; identifying the breakdown in risk management; and setting in motion the corrective action and recovery process. Let us be your secret weapon through proactive prevention as well as crisis management.
- Regulatory Intelligence/Content Management
- Is your organization in information overload? Has the trickle-down effect of information sharing left you at risk for regulatory noncompliance? Our experienced consultants can review specific facility documents, including policies and procedures, regulatory survey data, loss runs, staff résumés and training, and orientation records. A written analysis of risk potential and key areas of defensibility is provided along with recommendations for risk reduction strategies and strengthened defensibility.
- Financial Assessments/Cost Containment
- Allow our network of turnaround organizations to assist you in financial assessment and identification of creative cost-containment ideas in order to stay viable in today’s market.
- Regulatory Compliance
- Experienced risk-management professionals may conduct a scheduled or surprise Mock Survey, per request. We can provide surveys based on JACHO®, Det Norske Veritas (DNV) ®, HIAHO, State Regulations and Omnibus Reconciliation Act (OBRA) structure and time frames provide for a comprehensive on-site mock survey.
- We provide daily collaborative meetings with staff, allowing facility managers to implement positive changes during the Mock Survey process. Other related compliance services include a one-day focused-compliance survey, Plan of Correction (POC) Training, Survey Management Training, POC Consulting, POC Validation Visits, Seminars, and Informal Dispute Resolution (IDR).
- Accident Investigation/Risk Analysis
- Root Cause Analysis (RCA) is a structured method used to analyze serious adverse events. Initially developed to analyze industrial accidents, RCA is now widely deployed as an error analysis tool in health care. A central tenet of RCA is to identify underlying problems that increase the likelihood of errors while avoiding the trap of focusing on mistakes by individuals. The goal of RCA is thus to identify both active errors (errors occurring at the point of interface between humans and a complex system) and latent errors (the hidden problems within health care systems that contribute to adverse events). Our experienced professional can provide both an in-depth RCA investigation as well as provide training to your staff on how to carry out an investigation utilizing RCA.
- Risk Identification/Mitigation
- Maintaining a sound compliance program is achieved through implementation of a risk-based approach to ongoing identification, evaluation, and mitigation of risks. The identification of risk is the cornerstone to the healthcare industry. Additionally, the ability to prioritize your highest risk exposure with a clear risk-mitigation plan is paramount to survival in today’s Accountable Healthcare Organization environment. Our experienced consultants can review your regulatory and ethical standards by vetting them against your standardized business processes through a proactive review and provide you with tools to effectively evaluate, monitor, and maintain a successful risk-mitigation program. This will result in your organization being prepared and able to scale your compliance program to integrate Health Care Reform requirements.
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